Support
Last Updated: May 27, 2026
Contact Us
Our support team is here to help. Email us at agnioz@agnioz.com and we will get back to you as soon as possible.
Support Hours
Monday–Friday, 9:00 AM – 5:00 PM Philippine Standard Time.
We aim to respond to all support requests within 2 business days. Complex or sensitive matters may take longer.
Emergency Disclaimer
Agnioz is not an emergency service.
For emergencies, contact local authorities or your parish office directly. Do not use Agnioz support channels for emergency communications.
Common Support Topics
Select a topic below to send us an email with the relevant category pre-filled.
Login or Registration Issue
Problems signing in with Google, verifying your account, or setting up your profile.
Parish Invite Link Issue
Trouble using a parish invite link, or your invite has expired or is invalid.
Ministry Application Issue
Issues submitting or tracking a ministry application, or questions about membership status.
Schedule or Attendance Issue
Incorrect schedule, missing attendance records, or assignment disputes.
Chat or Report Abuse
Report harassment, inappropriate content, or abuse within the platform.
Data or Privacy Request
Request access to, correction of, or deletion of your personal data.
Technical Bug
Report a bug, crash, or unexpected behavior in the app.
Send a Support Request
Describe your issue in detail and send it to our support team. We will reply to the email address you contact us from.
If you have any questions about this policy, please contact our support team.